When will I receive my pack?
Purchase before 28th of August to ensure delivery before the game!
Shipping dates will be shared once the full membership sales program begins. Once sent, please allow 7-10 business days for delivery. Standard Supporter packs will be sent via regular post (no tracking) and Premium Supporter Packs will be sent via eParcel (tracked). Packs being delivered to the same household may arrive together and in the same envelope or protective sleeve.
Can I purchase from outside of Australia and New Zealand?
Packs are only available for purchase within Australia and New Zealand
I've made a mistake – can I edit my order?
As soon as you identify the error, please contact us at global@therams.info and we will do our best to have this changed prior to dispatch. However, please note these changes are unable to be guaranteed. If an incorrect address was provided, a replacement fee may be issued to resend your pack.
Shipping
Standard shipping is free. Shipping is only available to Australian and New Zealand addresses. Packs are not available for collection. Purchase before 28th of Aug to ensure delivery before the game!
Returns & Refunds
Returns and Refunds not available unless product is faulty.